Privacy Policy
At House of Ensembles and Razorpay, we value your privacy and are committed to ensuring your online security while browsing and shopping on our website. We strive to protect your information and ensure it is not misused. If you have any questions or concerns about our privacy and security policy, please contact us. We welcome your feedback and are committed to improving our services to better meet your needs.
Information We Collect
We collect basic information necessary to service your requests, including your name, mailing address, email, and phone number. This information is collected when you purchase products, gift certificates, or sign up for email notifications. We also collect information such as IP addresses, browser types, and activity on our site, including tracking through "cookies". Sensitive financial data such as credit card details are encrypted to ensure security.
Why We Collect This Information
The primary purpose of collecting this information is to process your orders, handle shipping, and provide customer service. We may also use this data to improve our products and services, ensure website security, and for fraud prevention.
How We Use Personal Information
We use commercially reasonable efforts to ensure the collection of Personal Information is limited to what is necessary for fulfilling the purposes described. Your data is used to process orders, enhance services, and improve customer experiences. We may also use it for regulatory compliance, as required by financial institutions such as banks and the Reserve Bank of India (RBI).
Sharing of Information
We do not share, rent, or sell your personal information to third-party companies. However, we may share your information with financial institutions, regulatory agencies, or other necessary entities to provide our services and ensure compliance. Additionally, we may share aggregate data for business analysis or with affiliated companies for legitimate business purposes. Rest assured, any sharing of data follows strict security guidelines.
Account Information
If you create an account to use our services, we ask for information such as your name, email address, and mobile number. You can update your profile at any time. Financial details are stored securely and only when necessary for your transactions.
Cookies
We use cookies to enhance your browsing experience and improve the quality of our service. You can manage cookies through your browser settings. Please note that disabling cookies may affect some functionalities of the site.
Security
Your account is password protected, and we follow industry-standard security practices. However, due to the inherent vulnerabilities of the internet, we cannot guarantee the complete security of information transmitted through our website.
How to Update or Remove Your Information
To update your account details, log in and visit the Update Profile section. To remove your information from our records, please contact us via the details below. If you wish to unsubscribe from email notifications, use the "Unsubscribe" link provided in any of our emails.
Acceptance of Privacy Policy
By using our site, you agree to this Privacy Policy and our Terms of Use. If you do not agree with these terms, please refrain from using our services. We reserve the right to modify this policy at any time, with changes becoming effective immediately upon posting.
For further assistance, contact us at +91-91714 24198 or email at email@houseofensembles.com.
Address: Gandhi Road, Mohan Nagar Colony, Thatipur